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Information for handling spam and phishing scam emails.

Instructions for troubleshooting Microsoft Teams desktop application when users can receive but cannot send messages.

Information for choosing the right communication method for ad hoc situations.

Instructions for resolving the "Let's keep your account secure." message.

Setting Up Text Alerts

Information on how to set up WKU emergency text alerts for students, staff, faculty, alumni, and affiliates.

Maximum Recipients

Information about the maximum amount of recipients you can email in one email through Exchange.

Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).

Information about Quality Control Check messages that display in Web CMS and how to fix them.

Information about why submitted forms in Web CMS may not be emailing.

Information about disabling the Blackboard Messages in specific courses.

Installing Cisco Jabber

Instructions for installing Cisco Jabber.

Information and instructions about TVs that only display a channel to contact ITS.

Open INB AX Bridge Error

Information about Chrome prompting to Open INB AX Bridge when connecting to Banner Document Imaging.

Instructions for reporting problems with Cisco Jabber.

Instructions for enabling Cisco Jabber calling from your device.

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