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Information about logging in to a WKU-owned laptop.
Information about getting logged into the Library's databases.
Information on what to do when a desktop or laptop computer does not power on.
Information regarding issues with Excel workbooks not opening on Windows.
Instructions on what to do when you get this error when logging into the Client Portal: "You are not authorized to access this application or your account has been locked."
Instructions for deleting content when the personal drive is over quota.
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
Instructions on how to change Google Accounts.
Information on troubleshooting printing problems in Microsoft Windows.
Information about the Cannot Print error in Adobe Reader.
Information about a computer not booting due to no boot devices being found.
Instructions for disabling Slow Keys on macOS.
Instructions for enabling edit mode to edit a course.
Instructions for clearing an attempt at an assignment or assessment from the Blackboard Grade Center
Information about Microsoft Word 365 auto-saving documents in cloud storage.