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Issues Receiving Email
Instructions on what to do if you are having issues receiving emails to your Faculty/Staff (Exchange) email account.
Other Email Account Overriding WKU Email Login
Information on how to prevent an alternate email account from overriding your WKU email account login.
Word 365 Storing Documents in Cloud Storage
Information about Word 365 auto-saving documents in cloud storage.
Logon Method You Are Using Is Not Allowed
Information on "logon method you are using is not allowed" error message when trying to login to a computer.
Playing ASX Files
Instructions for playing ASX files on a Mac.
Opening Microsoft Office Files
Information about Safari not opening Microsoft Office files.
Issues with Changing Search Engine From Bing
Information about problems changing the default search engine from Safari.
No Pages Selected Printing Error
Information about receiving an error stating no pages were selected when printing from Adobe Acrobat.
Deleting Content with Account Over Quota
Instructions for deleting content when the personal drive is over quota.
Viewing a New Instance of a Report
Instructions for viewing a new instance of a report in InfoView / Crystal Reports.
Troubleshooting Printing Issues (Windows)
Information on troubleshooting printing problems in Microsoft Windows.
Cannot Print Error
Information about the Cannot Print error in Adobe Reader.
Cannot Connect to Library Database
Information about getting logged into the Library's databases.
Issues Logging in to a WKU-Owned Laptop
Information about logging in to a WKU-owned laptop.
Not Recognizing a Boot Device (Windows)
Information about a computer not booting due to no boot devices being found.