Search22 Results
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Word 2016 (Windows)
Instructions on how to open an Office program document that has a Grant Access Error.
- Knowledge Base
- ITS Services & Resources
- Library Systems Office
Information about getting logged into the Library's databases.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for enabling edit mode to edit a course.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions on what to do if you are having issues receiving emails to your Faculty/Staff (Exchange) email account.
- Knowledge Base
- WKU Systems
- Client Portal (TeamDynamix)
Instructions on what to do when you get this error when logging into the Client Portal: "You are not authorized to access this application or your account has been locked."
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Instructions for deleting content when the personal drive is over quota.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on how to prevent an alternate email account from overriding your WKU email account login.
- Knowledge Base
- Software & Programs
- Office 365
Information about Word 365 auto-saving documents in cloud storage.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for playing ASX files on a Mac.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Information about Safari not opening Microsoft Office files.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Information about problems changing the default search engine from Safari.
- Knowledge Base
- Software & Programs
- Adobe Acrobat
Information about receiving an error stating no pages were selected when printing from Adobe Acrobat.
- Knowledge Base
- WKU Systems
- InfoView
Instructions for viewing a new instance of a report in InfoView / Crystal Reports.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Information on troubleshooting printing problems in Microsoft Windows.