Search14 Results
- Knowledge Base
- WKU Systems
- Mediasite
Information regarding WKU's policy of retaining content uploaded to Mediasite
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding restoring files and folders removed from the network drives.
- Knowledge Base
- WKU Systems
- Modern Campus CMS
- Directories / Pages
Instructions to restore a file previously moved to the Recycle Bin within Web CMS.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
Instructions for re-obtaining the Microsoft Print to PDF printer option in Windows.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for getting assistance with email that has been lost or deleted.
- Knowledge Base
- WKU Systems
- Blackboard
Information on how long courses are accessible after the term ends.
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information on recovering files deleted from flash drives.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for recovering files that have been removed from OneDrive.
- Knowledge Base
- Software & Programs
- Microsoft Office
Instructions for resolving the Your Organization Has Deleted This Device error.
- Knowledge Base
- WKU Systems
- Blackboard
Information on recovering deleted items from Blackboard.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions for recovering deleted contact groups.