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- Knowledge Base
- WKU Systems
- Blackboard
Information on how long Blackboard course sites remain accessible after the term ends
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information on recovering files deleted from flash drives.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for changing where Excel, Word, or Powerpoint for Windows stores AutoRecover files.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for recovering files that have been removed from OneDrive.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding restoring files and folders removed from the network drives.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for recovering deleted contact groups.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for getting assistance with email that has been lost or deleted.
- Knowledge Base
- WKU Systems
- Mediasite
Information regarding WKU's policy of retaining content uploaded to Mediasite
- Knowledge Base
- Software & Programs
- Zoom
Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.
- Knowledge Base
- WKU Systems
- Modern Campus CMS
- Directories / Pages
Instructions to restore a file previously moved to the Recycle Bin within Web CMS.