Messages Missing From Inbox

Issue/Question

Some messages are missing from my inbox, but can be accessed in OWA and/or on my phone.

Environment

  • Windows
    • Outlook 2016

Cause

A customized view may be active on the Inbox, causing Outlook only to display specific messages.

Resolution

  1. Click VIEW.
  2. Click  Reset View.
  3. Click Yes.

Details

Article ID: 2203
Created
Tue 6/28/16 9:46 AM
Modified
Fri 12/4/20 2:56 PM

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