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- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding an Exchange account to an iOS device using the Outlook for iOS app.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a TopperMail account to an iPhone or iPad.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.
- Knowledge Base
- Software & Programs
- Office 365
- OneDrive
Information about OneDrive not syncing files or folders.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for repairing Outlook for Windows when no default profile is configured for syncing with third party applications.
- Knowledge Base
- Computer, Devices, & Printers
- Mouse & Keyboard
Instructions for syncing wireless USB devices.
- Knowledge Base
- Software & Programs
- Office 365
- OneDrive
Instructions for installing OneDrive and setting up OneDrive to sync files.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for checking settings when your calendar is not syncing from iOS to Outlook calendar.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions for fixing Mediasite links that redirect in Blackboard.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
- Mail
Instructions on running an Exchange account repair in Windows, when Outlook is not syncing new emails.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Information regarding missing Pearson grades on Blackboard.