Home Network Support Limitations

Issue/Question

Does WKU ITS provide support to home networks for Students/Alumni or Faculty/Staff/Retirees?

Resolution

WKU ITS does not provide support of home networks. For network related issues, you will have to contact the Internet Service Provider to which you are subscribed.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

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Related Articles (3)

Information on WKU ITS support of non-WKU hardware or devices.
Information on WKU ITS software support limitations.
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.

Related Services / Offerings (1)

Do you have an issue or request involving a WKU network, Wi-Fi network, phone, voice, or cable television service?