Enabling Phone Service on Cisco Jabber

Issue/Question

How do I enable phone services on Cisco Jabber?

Environment

• Windows
• macOS
• Android
• iOS

Resolution

You will first need to request that phone service be enabled on the device of your choice. Contact the ITS Service Desk or submit a service catalog request. Once the request has been completed, proceed to the below instructions.

1. Install Cisco Jabber. Please follow the Installing Cisco Jabber article for instructions on how to install Cisco Jabber.
2. Log into Cisco Jabber. Please follow the Logging into Cisco Jabber article for instructions on how to log into Cisco Jabber.
3. Once logged in, if you do not see options to make a call, a configuration refresh may be necessary. Please follow the Requesting a Configuration Refresh article on how to perform a configuration refresh.