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Information regarding configuration and requirements for Microsoft 365 products.

Instructions for adding a new phone or device to access your WKU account.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions on creating mailing groups in Outlook.

Instructions for clearing cache in a browser.

Instructions for using Mail Merge in Microsoft Word to send email messages through older versions of Outlook on Windows 11.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Information regarding how to access Microsoft Copilot.

Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).

Instructions for setting an Automatic Reply when faced with the "Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later." error message.

Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Classic (Windows) and Legacy (macOS) Outlook.

Information about accessing Microsoft 365 after graduation and/or absence from WKU.

Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.

Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.

Instructions for resolving the More Information Required message.