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How to Install Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Missing Microsoft Print to PDF (Windows)
Instructions for re-obtaining the Microsoft Print to PDF printer option in Windows.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Determining if a Device Supports USB-A or USB-C
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Converting PowerPoint Slides into a Word Document
Online Forms Submitting Incorrect Information
Information regarding Microsoft Edge browser submitting the wrong data in forms.
Using Microsoft Authenticator App Offline
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Color Printing PDFs or Microsoft 365 Documents from Online Resources in Student Technology Center (STC)
Instructions on how to print Microsoft 365 and PDF documents in color within Student Technology Centers from web-based resources, such as Microsoft 365 for Web.
Accessing Microsoft Copilot
Information regarding how to access Microsoft Copilot.
OneDrive Information for Faculty and Staff
Information about Microsoft OneDrive.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Clearing Cache
Instructions for clearing cache in a browser.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Logging into Banner
Instructions for logging into Banner.