Updating Address & Personal Phone Number in TopNet

Issue/Question

How do I update my personal address and phone number in TopNet (Banner)?

Resolution

Personal Phone Number

1. Log in to TopNet.
2. Click Continue Login.
3. Click Personal Information.
4. Click View / Update Phone Numbers. 
5. Within Phone Number section: 
   1. To add a new personal phone number, click Add New.
   2. To edit an existing phone number, click edit icon below Mailing (Primary). 
6. Enter personal phone information. 
7. If desired, check box next to Primary to designate phone number as primary phone number. 
8. If desired, check box next to Unlisted to mark number as unlisted. 
9. Click Update. 

Cell Phone (Primary)

1. Log in to TopNet.
2. Click Continue Login.
3. Click Personal Information.
4. Click View / Update Cell Phone Messaging Notification.
5. Click Add University Communication number.
6. To add new number, fill in number fields. From dropdown, select Yes, I authorize text messages to be sent to my cell phone. Click Submit.  
7. To remove number, click Update or Remove. Check box next to Remove this phone record. Click Submit.

Home Address

1. Log in to TopNet.
2. Click Continue Login.
3. Click Personal Information tab.
4. Click View / Update Addresses. 
5. Within Address section: 
   1. To add a new address, click Add New.
   2. To edit an existing address, click edit icon below Mailing/Permanent address. 
6. Enter in mailing address information.
7. Click Update.

 Note: Addresses do not update automatically. It can take up to 8 hours to process an address change.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.