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Campus Phone Services
Campus Phone Services
• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions
Categories (6)
Billing & Account Services
Requests involving billing or account for WKU phone lines.
Call Center Services
Requests involving Call Centers (e.g., configurations, messages, additions).
Cisco Jabber
Requests involving the Cisco Jabber system.
Departmental Device Services
Requests involving departmental wireless devices (e.g., cellphones, tablets, hotspots).
Phone & Fax Line Services
Requests involving phone & fax lines (e.g., issues, activation, disconnection, relocation).
Phone Feature & Equipment Services
Requests involving modifying phone features and requesting equipment (e.g., headset).
Additional Resources
Popular Services
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
Add/Remove Active Directory Group/Folder Access
Request Programming Services
Send a Computer to Surplus
Request Electronic Access Control Access Modification
My Recently Visited Services
Request Electronic Access Control Door Repair
Request Spent Toner Cartridge Pick-Up
Request Assistance with WKU email
Confirm Student Worker Account Access
Request My Files Storage Quota Increase
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