Renaming Email Account

Issue/Question

How do I change my email address to reflect a legal name change or my preferred name with WKU?

Environment

  • TopperMail
  • Exchange

Resolution

Emails will forward to renamed Student and Faculty/Staff account from the previous account for 60 days.

Students

  1. Complete these steps to update your preferred or legal name.
     Note: Students with lengthy email addresses because of long names can request to have address shortened without going through Registrar's Office.
  2. After Step 1 is processed, please contact the ITS Service Desk or submit a request by clicking the Request Service button to have the email address changed.

Faculty/Staff/Retired

  1. Complete these steps to update your preferred or legal name.
  2. After Step 1 is processed, please contact the ITS Service Desk or submit a request by clicking the Request Service button to have the email address changed.
     Note: Exchange Display Names are updated automatically when a person's information is updated in Banner. 

Alumni

  1. Submit name change or preferred name to Alumni Relations at 270-745-6921.
  2. After Step 1 is processed, contact the ITS Service Desk or submit a request by clicking the Request Service button to have the email address changed.
Request Service Print Article

Related Articles (2)

Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Changing Name on Diploma
Information on requesting a diploma name change through the Office of the Registrar.

Related Services / Offerings (1)

Email or Microsoft 365 Issue or Request
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?