My Recently Visited Services
Do you have an issue or request involving Active Directory?
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?
Do you need to order, upgrade, report issues, or change a plan for a departmental wireless device?
Do you need to request changes to an employee’s access to a Banner Index Number?
Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?
Do you need to have a WKU phone or fax relocated on campus?
Do you need to activate your residence hall room phone line?
Do you need to request the installation/estimate of a new network data port on WKU’s campuses?
Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?
Do you have an issue or request involving Blackboard?
Do you need ITS assistance regarding a printer?
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?
Do you need software installed on a lab computer or made available via AppStreaming?
Do you need assistance with software or a system?
Do you need to report a problem or issue with Cisco Jabber?
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Do you need to remove or grant access to a user in Slate?
Do you need to request a new telephone or fax line activation?
Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?
Do you have questions about billing or account changes regarding WKU phone services?
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Do you need to have additional features added to your existing phone (e.g., activating voicemail, call forwarding, ring length)?