My Recently Visited Services

Report a problem or request support concerning your existing digital sign(s).

An audiovisual or conferencing system is experiencing a technology issue, or a service is requested.

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Do you need to request an Exchange (@wku.edu) email account be created for a Student Worker or Graduate Assistant?

Do you need to have a computer picked up and delivered to Surplus?

Have you changed your name and need your email address renamed?

Do you need to request a change to an employee’s Active Directory group/folder access?

The Hilltopper Content Feed is a layout managed by WKU IT where clients can submit university related content to be played on certain signs running this particular layout. If you would like to submit content to be displayed as part of this feed, please submit using this entry. Please note that submissions must be directly related to University business. No commercial advertisements are permitted. Images need to be either a .jpg or .png with a recommended resolution of 1920x1080. Videos need to be in a format supported by Windows Media Player (ex. .wmv, .avi, .mpeg). If any content is over 1GB in file size, please upload the file to S:\UNIVERSITY-WIDE-SHARED\Enterprise Digital Signage. Once the content has been published, it will be deleted from this location.

Do you need have a new lab computer installed?

Do you need to report a problem or issue with Cisco Jabber?

Do you need to request a recycled computer for your department?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you have a problem with Mediasite that you need assistance with?

Do you need software installed on a lab computer?

Do you need to request access to the WKU VPN?

Do you need to have the operating system upgraded on your WKU-owned faculty/staff computer?

Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?

Do you need to request a license for accessibility software such as Read & Write Gold or JAWS screen reader?

An IVS conferencing system is experiencing a technology issue, or a service is requested.

Do you need to report an issue with a web site using Authorize.Net to collect credit card information or ask a question about it?

Do you need to report an issue with the WKU VPN or the Duo Mobile security app?

Do you need to request a Creative Cloud license for Adobe titles such as Photoshop, Illustrator, Acrobat, and so on?

Do you need changes made to an existing WKU telephone call center?

Do you need to request additional storage space in the Blackboard My Files (personal) system?

Do you need to report an issue with a hosted server or system (e.g., ADX, Events Pro, iOffice, irh.wku.edu, Kronos, LXR Test, Panoptix, Primavera, publichealth.wku.edu, Ricoh Docmall, Simple K, SPSS Data Collection, Time Matters, Titanium Schedule)?