Service Catalog

Categories (8)

Campus Phone Services

• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions
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Classroom, Zoom, & AV Services

Classroom, AV, Digital Signage, and Zoom Requests
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Computer & Printer Services

• Report Computer or Device Issue or Request
• Report Printing Issue or Request
• Request AppStreaming or Lab Software
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Network & Wi-Fi Services

• Report Wired or Wi-Fi Network Issues
• Report Cable TV Issues
• Game & Network Device Requests
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Project & Event Services

• Construction Project Requests
• Library Event Requests
• Special Event Requests
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Reporting & Programming Services

• Request Programming Services
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Security Services

• Electronic Access Control Requests
• Video Surveillance Issues
• Guest Accounts, VPN, MFA
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Software or System

• Report WKU Systems Issue or Request (ex., Email, Microsoft, Blackboard, Banner, Mediasite)
• Report Active Directory Issue or Request
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