Articles about iOS devices.

Articles (23)

Adding Exchange Account to Outlook App (iOS)

Instructions for adding an Exchange account to an iOS device using the Outlook for iOS app.

Adding Exchange Email (iOS)

Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.

Adding TopperMail Account (iOS)

Instructions for adding a TopperMail account to an iPhone or iPad.

Archive Voicemail Messages

Instructions on archiving voicemail messages on Apple iOS.

Blocking Calls or Texts on iOS Devices

Instructions on how to block a call or text on an iOS device.

Calendar not Syncing

Instructions for checking settings when your calendar is not syncing from iOS to Outlook calendar.

Changing Default Calendar

Instructions for changing the default calendar on iOS devices

Deleted Emails Still Appearing

Instructions for removing cached email messages from iOS devices that have already been deleted on the server.

Enabling Touch ID

Instructions for enabling Touch ID on iOS devices that support Touch ID.

Events Created on Device Not Appearing in Outlook

Instructions on what to do when an event you add from your iPhone/iPad do not appear on your WKU Exchange calendar.

Finding an IP Address

Instructions on how to find an IP Address on an iOS device.

Finding MAC Address (iOS)

Instructions on how to find the MAC address of an iOS device.

Forgetting Networks

Instructions for forgetting wireless networks on iOS devices.

Fully Closing iOS Applications

Instructions for fully closing iOS applications.

Installing Apps

Instructions for installing apps on an iOS device.

Preparing a WKU-Owned iPad for Use

Information regarding how to setup an iPad for departmental use.

Removing Activation Lock from WKU-Owned iPads

Information about unlocking a WKU-owned iPad after it has been locked by another employee.

Removing Device from Find My iPhone

Instructions for removing an Apple device from Find My iPhone.

Restarting an iPad / iPhone

Instructions on how to restart an iPad or iPhone.

Restoring to Factory Settings

Instructions on how to factory-reset an iOS device.

Toggling Do Not Disturb Mode

Instructions for turning Do Not Disturb mode on and off on iPhones, iPads, and iPod Touches.

Transferring Content From an Old iOS Device

Information on setting up a new iOS device using content on an old iOS device.

Updating iOS

Instructions on how to install updates for iOS.